Prioritizing People Over Paperwork: Medicaid’s Commitment to Person-Centered Care
The Centers for Medicare & Medicaid Services (CMS) is making important strides toward reducing administrative burden and improving quality of care through its “People Over Paperwork” initiative. A key focus of this effort is prioritizing care over compliance—ensuring that Medicaid services are flexible, accessible, and person-centered.
This approach supports a system where individuals with disabilities and their families are not overwhelmed by red tape, but instead empowered to make informed choices about their care and services. The goal is to create more responsive, coordinated systems that truly reflect the needs and goals of the people they serve.
Key Highlights:
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Streamlined policies to improve access to care and services.
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A renewed focus on quality outcomes over process metrics.
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Collaboration with state Medicaid agencies to reduce duplication and inefficiencies.
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Emphasis on equity, inclusion, and whole-person care.
By removing unnecessary complexity, CMS aims to free up providers and caregivers to focus on what matters most—delivering compassionate, individualized care.
Learn more about how this initiative is transforming Medicaid services.
